Medtronic Disappoints! Again!

It is very easy to tell that improvements to the MiniMed Connect system have been abandoned within Medtronic, if they ever existed. Just open the app for the first time, as I did a few weeks after they started to sell the connect device in November 2015. iOS 9 had recently been released and when I first opened the app I was warned that the app wasnt supporting iOS 9 - but I could use it anyway. As of the end of May 2016, I get the same warning. Medtronic has only released one software update, which was a few weeks after the the app was launched. So there was originally v. 1.0 and now there is v. 2.0. Absolutely no bug fixes, enhancements, new features - nothing. And it badly needs them. The Connect device is constantly disconnecting from the iPhone and often simply will not reconnect. It is supposed to upload its data to CareLink, which I have never gotten to work.

I was initially excited about this system. It was a way to read data from my pump rather than using the reto black and white LCD screen on my pump - which hasnt been updated in 20 years! Now that I am 50 reading it is quite a chore. (The pumps have been updated of course, but they continue to use the 1990 screen technology in the newer pumps.) But ailas it proved so difficult to use the Connect device that after two weeks I stuck it in a drawer.

This week while struggling to read my pump screen, I became hopeful that I had been too harsh in my initial assessment and tried it again. But no, it is the exact same version of the software, the bad connections, and it still doesnt support iOS 9. Well done Medtronic!!

Leadbelly101 about MiniMed Connect, v2.0.0